FAQ
Does The Lawn Get Hot In The Sun?
All turf gets warmer in the sun. Our turf is UV protected and tested.
How Quickly Will My Items Ship Out?
We offer local pickup, and same day shipping. Just give us a call and speak to a customer service representative.
What Is PU Backing?
PU is the abbreviation of polyurethane. It is one of the best backsheets for artificial grass.
Do You Have Quality Assurance For Your Grass?
Yes, different products have different warranty periods. Please see each product listing for more information.
What Are The Differences In The Products?
The heavier the weight the better the quality. Grass with heavier weights tend to be more durable.
Is It Possible To Get A Sample?
Yes, please contact us or check out our free samples page and we will help get it to you!
Are The Products Lead-free?
Yes.
What Do I Use To Hold The Turf In Place?
We recommend using U-shaped staples.
How Do I Clean The Turf?
You can water it through with a hose. There are drainage holes in the grass to push the stench out.
What Is The Best Way To Cut The Grass?
We recommend using a boxcutter.
What Payment Methods Do You Support?
We support both PayPal and Stripe payment methods.
Do You Support Wholesale Sales Of Your Products?
Of course. You can send wholesale quantities to our service emailinfo@grass.com, or contact us by phone 909-212-5413.
Do You Own Offline Stores?
Yes, our address is 1455 S Archibald Ave, Ontario, CA
What Are The Countries That Support Transportation?
We currently only support the United States because we have professional offline service staff in the US.